User Data Deletion
Last Updated: October 25, 2026
Delete your account in the app
- Open Settings.
- In the Account section, tap Delete account.
- Confirm.
When you are signed in, Settings → Privacy → Delete My Data also deletes your account. Deleting your account cannot be undone.
Ask us by email
If you cannot use the app, write to us from the email address of your account, or include it in your message:
Email: privacy@firdawsway.app
Subject: Data Deletion Request
We act on requests within 30 days and confirm by email when it is done.
What is deleted, and when
Your account and the personal data associated with it, including your profile, synced data and progress, leaderboard entries, devices and support conversations. It is erased from our active systems straight away and from our backups within 30 days. This includes the usage analytics recorded from your devices.
What may be kept
- Records the law requires us to keep, such as purchases, which are no longer linked to your account.
- Information that no longer identifies you, such as your scores in other players’ game rooms, until it is routinely deleted.
- Support reports sent without an account that we cannot link to you, and data stored by older versions of the app with a cloud provider. Email us to have them deleted.
- Information that advertising partners and app stores collect under their own policies. You can reset your advertising identifier in your device settings.
Without an account
If you never signed in, your settings and progress stay on your device. To delete them, use Settings → Privacy → Delete My Data or uninstall the app. If usage analytics was on, Delete My Data, like turning Usage Analytics off, also deletes what our server holds from this device. Uninstalling the app does not reach our server, where it is deleted after about 6 months.
